WE FIX. SAMSUNG.
For support or to register a warranty repair request, please call Samsung direct on 0333 000 0333.
SEASONS GREETINGS
from Group FX
To register a warranty repair for a Samsung appliance, please call 0330 7267864.
WE ARE GROUP FX
Premier
Samsung
Service & Repair Centre.
Does your Samsung product need to be repaired?
Our Samsung approved service & repair technicians repair your products to the highest standards, and they use genuine Samsung parts. Whether your product is still under warranty or not, we can help – simply let us know the product you have we’ll help you in no time.
Experience
We have been an authorised Samsung repair agent for over 10 years and fix, service & repair Samsung's home, kitchen appliances and TV's.
Professionalism
Our highly experienced mobile field engineers are certified with Samsung's digital appliance qualifications.
Knowledge
With the ever changing landscape of digital devices, we pride ourselves on being at the fore front of technical expertise for repairs.
We Fix. Samsung.
As a Samsung approved, Premier Service Centre we are able to repair your faulty Samsung domestic appliance or television within the manufacturers warranty at no cost to you as well as chargeable repairs to products out of the manufacturer support period.
SAMSUNG APPROVED REPAIRS
Warranty Repairs
If your Samsung product is within its warranty repair period a repair can be booked in through Samsung or through us! GroupFX comes to your home to repair your Samsung TV or white goods.
Field Repairs
As a Samsung approved, Premier Service Centre we are able to repair your faulty Samsung TV or domestic appliances within the manufacturers warranty at no cost to you as well as chargeable repairs to products out of the manufacturer support period.
Off-Site Repairs
If your Samsung TV or white goods cannot be fixed in your home, then we shall take it back to our service centre and get it back to you as soon as we can.
SERVICES FAQs
Most frequent questions and answers
These are challenging times for all. The last thing you need is for an appliance to fail. Our Samsung engineers can help and we are still working to support you. To many, the breakdown of an appliance is an emergency.
We all obviously need to observe appropriate precautions but if you call our admin teams, we can arrange an engineer visit. For appliances covered by the Samsung Manufacturer guarantee, there would be no charge.
Obviously in these times our teams will prioritise customers with dead / no power faults rather than cosmetic type issues.
For support or to register a warranty repair request, please call Samsung direct on 0333 000 0333.
Email – jobs@groupfx.co.uk
Washing machine; Washer dryer, Refrigerator; Fridge freezer; American fridge freezer; Dishwasher; Heat pump dryer; Tumble dryer; Hob; Induction hob; Oven; Built in oven; Dishwasher; Wine Cellar; Wine Cooler; & Vacuum cleaners.
Television; Curved television; Sound bar; Home theatre; DVD players.
Yes, see below our service area postcodes:
Croydon:
CR0, CR1, CR2, CR3, CR4, CR5, CR6, CR7, CR8, CR9
Sutton:
SM1, SM2, SM3, SM4, SM5, SM6, SM7, SM8
East London:
E1; E2; E3; E4; E5; E6; E7; E8; E9; E10; E11; E12; E13; E14; E15; E16; E17; E18, E1W
South East London:
SE1; SE2; SE3; SE4; SE5; SE6; SE7; SE8; SE9; SE10; SE11; SE12; SE13; SE14; SE15; SE16; SE17; SE18; SE19; SE20; SE21; SE22; SE23; SE24; SE25; SE26; SE27; SE28
Ilford
IG1; IG2; IG3; IG4; IG5; IG6; IG7; IG8; IG9; IG10; IG11
Enfield
EN1; EN2; EN3; EN4; EN5; EN6; EN7; EN8; EN9; EN10; EN11
Yes, see below our service area postcodes:
Chelmsford
CM0; CM1; CM2; CM3; CM4; CM5; CM6; CM7; CM11; CM12; CM13; CM14; CM15; CM16 CM17; CM18; CM19; CM20; CM21; CM22; CM23; CM24
Romford
RM1; RM2; RM3; RM4; RM5; RM6; RM7; RM8; RM9; RM10; RM11; RM12; RM13; RM14; RM15; RM16; RM17; RM18; RM19; RM20
South End on Sea
SS0; SS1; SS2; SS3; SS4; SS5; SS6; SS7; SS8; SS9; SS11; SS12; SS13; SS14; SS15; SS16; SS17
Yes, see below our service area postcodes:
Dartford:
DA1; DA5; DA6; DA7; DA8; DA10; DA14; DA15; DA16; DA17; DA18
Yes, see below our service area postcodes:
East Sussex:
TN5; TN6; TN19; TN20; TN21; TN22; TN28; TN29; TN30; TN31; TN32; TN33; TN34; TN35; TN36; TN37; TN38; TN39; TN40
Brighton
BN20; BN21; BN22; BN23; BN24; BN25; BN26; BN27; BN41; BN42; BN43; BN44; BN45
Schedule an authorised Samsung service or repair.
For support or to register a warranty repair request, please call Samsung direct on 0333 000 0333.