COVID-19 UPDATE

These are challenging times for all.  The last thing you need is for an appliance to fail.  Our Samsung engineers can help and we are still working to support you.  To many, the breakdown of an appliance is an emergency.

Find out below where our engineers operate and what we fix… 

WE FIX. SAMSUNG.

To register a repair request for a Samsung appliance, please call us direct on 01708 361560.

WE ARE GROUP FX

Premier
Samsung
Service Centre.

Experience

We have been an authorised Samsung repair agent for 10 years and fix, service & repair Samsung's home appliances and TV's.

Professionalism

Our highly experienced mobile field engineers are certified with Samsung's digital appliance qualifications.

Knowledge

With the ever changing landscape of digital devices, we pride ourselves on being at the fore front of technical expertise for repairs.

We Fix. Samsung.

As a Samsung approved, Premier Service Centre we are able to repair your faulty Samsung domestic appliance or television within the manufacturers warranty at no cost to you as well as chargeable repairs to products out of the manufacturer support period.

SAMSUNG APPROVED REPAIRS

samsung fridge in kitchen

Warranty Repairs

If you Samsung product is within its warranty repair period a repair can be booked in through Samsung or through us! GroupFX comes to your home to repair your Samsung TV or white goods.

Need more information about warranty repairs?

samsung white goods in washing room

Field Repairs

As a Samsung approved, Premier Service Centre we are able to repair your faulty Samsung TV or domestic appliances within the manufacturers warranty at no cost to you as well as chargeable repairs to products out of the manufacturer support period. 

Off-Site Repairs

If your Samsung TV or white goods cannot be fixed in your home, then we shall take it back to our service centre and get it back to you as soon as we can.

SERVICES FAQs

Most frequent questions and answers

These are challenging times for all.  The last thing you need is for an appliance to fail.  Our Samsung engineers can help and we are still working to support you.  To many, the breakdown of an appliance is an emergency. 

We all obviously need to observe appropriate precautions but if you call our admin teams, we can arrange an engineer visit.  For appliances covered by the Samsung Manufacturer guarantee, there would be no charge.

Obviously in these times our teams will prioritise customers with dead / no power faults rather than cosmetic type issues. 

Call us – 01708 361560

Email – jobs@thefxgroup.net 

Washing machine; Washer dryer, Refrigerator; Fridge freezer; American fridge freezer; Dishwasher; Heat pump dryer; Tumble dryer; Hob; Induction hob; Oven; Built in oven; Dishwasher; Wine Cellar; Wine Cooler; & Vacuum cleaners.

Television; Curved television; Sound bar; Home theatre; DVD players.

Yes, see below our service area postcodes:

East London:

E1; E2; E3; E4; E5; E6; E7; E8; E9; E10; E11; E12; E13; E14; E15; E16; E17; E18, E1W

South East London:

SE1; SE2; SE3; SE4; SE5; SE6; SE7; SE8; SE9; SE10; SE11; SE12; SE13; SE14; SE15; SE16; SE17; SE18; SE19; SE20; SE21; SE22; SE23; SE24; SE25; SE26; SE27; SE28

Ilford

IG1; IG2; IG3; IG4; IG5; IG6; IG7; IG8; IG9; IG10; IG11

Enfield

EN1; EN2; EN3; EN4; EN5; EN6; EN7; EN8; EN9; EN10; EN11

Yes, see below our service area postcodes:

Chelmsford

CM0; CM1; CM2; CM3; CM4; CM5; CM6; CM7; CM11; CM12; CM13; CM14; CM15; CM16 CM17; CM18; CM19; CM20; CM21; CM22; CM23; CM24

Romford

RM1; RM2; RM3; RM4; RM5; RM6; RM7; RM8; RM9; RM10; RM11; RM12; RM13; RM14; RM15; RM16; RM17; RM18; RM19; RM20

South End on Sea

SS0; SS1; SS2; SS3; SS4; SS5; SS6; SS7; SS8; SS9; SS11; SS12; SS13; SS14; SS15; SS16; SS17

Yes, see below our service area postcodes:

Dartford:

DA1; DA5; DA6; DA7; DA8; DA10; DA14; DA15; DA16; DA17; DA18

Yes, see below our service area postcodes:

East Sussex:

TN5; TN6; TN19; TN20; TN21; TN22; TN28; TN29; TN30; TN31; TN32; TN33; TN34; TN35; TN36; TN37; TN38; TN39; TN40

Brighton

BN20; BN21; BN22; BN23; BN24; BN25; BN26; BN27; BN41; BN42; BN43; BN44; BN45

SPEAK TO US!

To register a repair request for a Samsung product, please call us direct on 01708 361560.

CONTACT US

PHONE: 01708 361560

EMAIL: JOBS@THEGROUPFX.NET